About Us

Care Health Insurance is a specialized health insurer offering products in the retail segment for Health Insurance, Top-up Coverage, Personal Accident, Maternity, International Travel Insurance and Critical Illness along with Group Health Insurance and Group Personal Accident Insurance for Corporates, Micro Insurance Products for the Rural Market and a Comprehensive Set of Wellness Services. With its operating philosophy being based on the principal tenet of ‘consumer-centricity’, the company has consistently invested in the effective application of technology to deliver excellence in customer servicing, product innovation and value-for-money services.

Care Health Insurance was conferred with ‘Claims Service Leader for the Year’ & ‘Best Health Insurance Company in Rural Sector’ awards at the India Insurance Summit & Awards 2024; it was recognized for ‘Excellence in Patient Service Delivery’ at the FICCI Healthcare Excellence Awards 2023 and received the ‘Smart Insurer’ & ‘Amiable Insurer’ awards in the domain of Health Insurance at the 10th Annual Insurance Summit & Awards 2023. Care Health was awarded ‘Best Health Insurance Company of the Year’ at India Insurance Summit & Awards 2023 and ‘Smart Insurer of the Year’ and ‘Sales Champion of the Year’ at The Economic Times Insurance Summit & Awards 2022. The Company was recipient of the ‘Best Health Insurance Product’ and ‘Best Health Insurance Agents’ awards at the Insurance Alertss Awards, 2021, and received the ‘Best Health Insurance Product Award’ at FICCI Healthcare Excellence Awards 2019.

Vision

Being the most preferred health service provider, which is caring, cost effective, innovative and reachable.

Mission

• To deliver solutions, beneficial to all stakeholders: our customers, our distributors, our employees and our shareholders.
• To ensure, as part of the above, that all parts of society benefit from our developments and proposition e.g. rural areas, and the social sector.
• To become an exemplary health insurance company, setting industry benchmarks in the area of customer care, products offering, communication clarity, along with customer treatment and engagement.
• To build enduring and profitable relationships with our agents and distribution partners who share our vision.
• As we guide our customers to address their Health needs, we ensure that both our services and relationships hold value for a lifetime.
• To provide leading solutions for employers, so they can ensure better health for their staff.

Core Values

Respect: We treat all our stakeholders the way we want to be treated, with consideration and respect.

Trust: We build long term relationship with employees, customers and distributors honoring our commitments.

Customer Excellence: We offer finest products and services to the customers by being refreshingly different and innovative.

Quality Policy

Care Health Insurance Ltd has adopted the QMS (Quality Management System) framework inline to ISO 9001:2015 standards. Our Quality Policy is attached herewith: